Privacy Policy

This Privacy Policy explains how Hydrosphere Corp (“we,” “us,” or “our”) collects, uses, shares, and protects information in connection with hydrospherecorp.com (the “Site”) and the plumbing and heating services we provide. By using this Site, submitting a form, or contacting us, you agree to the practices described here. If you do not agree, please do not use the Site.

Information we collect

We collect information in two ways:

• Information you provide. When you submit a quote request, contact form, or call us, we collect what you choose to share — typically your name, phone number, email address, service address, and a description of the plumbing or heating work you need.
• Information collected automatically. Like most websites, we may collect standard technical data such as your browser type, device, general location, referring page, and the pages you view, through cookies and similar technologies.

How we use your information

• To respond to your inquiry and provide the plumbing and heating services you request
• To schedule visits, prepare written scopes and estimates, and follow up on completed work
• To communicate with you by phone, text message, or email about your request or service
• To maintain records, handle billing, and meet legal, tax, and warranty obligations
• To operate, secure, and improve the Site and our services

Cookies & analytics

The Site may use cookies and similar technologies to remember preferences and understand how visitors use the Site. You can control or disable cookies through your browser settings; some features may not function as intended if you do. If we use third-party analytics, those providers process data under their own privacy terms.

Text messaging (SMS)

If you provide your phone number and consent to be contacted, we may reach you by text message about your request. Message and data rates may apply, and you can opt out at any time by replying STOP or telling us directly. We do not sell or share your phone number for third-party marketing.

How we share information

We do not sell your personal information. We may share it with service providers who help us operate — for example, scheduling, communication, hosting, or payment tools — who are expected to protect it and use it only to provide their service to us. We may also disclose information when required by law, to enforce our agreements, or to protect the rights, property, or safety of our customers, our business, or others.

Data retention & security

We retain the information you provide for as long as needed to serve you and to meet our legal, tax, and business obligations, after which we take reasonable steps to delete or de-identify it. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.

Your choices & rights

You may opt out of non-essential communications at any time by contacting us. Depending on your state, you may have the right to request access to, correction of, or deletion of the personal information we hold about you, and to opt out of certain uses. To make a request, contact us using the details below; we may need to verify your identity before acting.

Third-party links

The Site may link to third-party websites (such as our Google Business Profile or social pages). We are not responsible for the privacy practices of those sites; please review their policies.

Children’s privacy

The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. Changes are effective when posted here, with an updated “Last updated” date. Your continued use of the Site after changes means you accept the revised policy.

Contact us

Questions or requests about this policy? Reach us at service@hydrospherecorp.com or (831) 290-4327. Hydrosphere Corp, 2 Cortelyou St W, Huntington Station, NY 11746.